FAQ
- How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
- What time is check in and check out?
Check-in: 14h // Check-out: 12h.
- Are there non-smoking rooms?
The whole hotel is non-smoking.
- How many storeys does the building have? Is there a lift?
There is an elevator.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room?
Yes.
- Is there a safe place to park my car? How much does it cost?
There is a public parking nearby the hotel (20€/day)
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
- We are coming with 1 (or more) child; can we add an extra-bed in a double room? What are thwe other options?
It is possible to add a bed in a room, according to availability and on request.
- How far away is the Eiffel Tower?
4.6 km.
- How far is the Louvre Museum?
4.3 km.
- How is the district where the hotel is?
Nearby Porte de Versailles and the Parc des Expositions.
- I am traveling to assist at an exhibition in Parc des Expositions Porte de Versailles: Is it easy to go from the hotel?
Yes by taking tram T3 at Porte d’Orléans station in direction of Pont du Garigliano. Get off at “Porte de Versailles” station.
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
Hotel Les Jardins d’Alésia **
34 rue d’Alésia · 75014 Paris · FRANCE · Phone.: +33 (0)1 43 2760 80 · Fax: +33 (0)1 43 20 29 09 · info@hoteljardinsalesia.com
